Frequently Asked Questions
Everything you need to know about shopping with MPM Medical Supply.
How long does shipping take for medical apparel?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for urgent uniform needs.
What is your return policy for scrubs and medical footwear?
We accept returns within 30 days of purchase, provided items are unworn, unwashed, and have the original tags attached.
Do you offer bulk discounts for clinics and hospitals?
Yes, we provide tiered pricing for group orders. Please contact our sales team directly for a custom quote on bulk medical fashion orders.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our brand-specific charts.
Can I customize my medical apparel with embroidery?
We offer professional embroidery services for names and facility logos. Please allow an additional 5-7 business days for processing custom orders.
What payment methods do you accept?
We accept all major credit cards, PayPal, and modern financing options like Klarna and Afterpay for your convenience.